Returns and cancellation policy - In the unlikely event that you need to cancel your order, you may do so, within the 3 day delivery period from order day, prior to the order being despatched. To cancel the order, you will need to send an email to firstname.lastname@example.org , saying that you wish to cancel your order, and you will need to supply a copy of your order sheet, which you will have received on an email. We will then confirm this back to you and refund your account wihin 7 days.
If you have received your delivery and you are not happy with the contents, please send an email to email@example.com explaining what the problem is. We will then reply and contact you by telephone if necessary, to address the problem. X